If you've checked your Spam and Social/Promotions tab in Gmail and notice that you're not receiving certain emails, this is likely an issue with your inbox settings in Gmail. Google may have tweaked their settings so that the default uses "All Mail" now for messages. The solution is to go into your Gmail settings (click the gear icon on the top right of the page) and copy your settings to look like the image below:
![User-added image]()
If adjusting your inbox settings doesn't resolve the issue, log a case and we can look further into it!
Â
If adjusting your inbox settings doesn't resolve the issue, log a case and we can look further into it!
Â
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article