Call forwarding is something you can enable through your Nextiva portal here: https://portal.nextiva.com/nx-broadband/index.jspÂ
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Once in the portal, go to the Forwarding Numbers Profile (see screenshot 1)Â
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If you'd like phone calls to go directly to your cell phone, replace the information in arrow 1 with "Cell Phone" and the number. (see screenshot 2)Â
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If you'd like phone calls to go to your office phone first, and then roll over to the cell phone, leave 1 alone and fill in arrow 2Â
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Finally, save (arrow 3).Â
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Keep in mind this will affect all options except sales calls (auto-attendant option 1 as you are in the NSC). If you'd like to switch where sales calls go, please reach out to your primary consultant.Â
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As always, feel free to log a case with any questions!
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